Privacy Policy

We may collect personal information that you choose to share with us through contact forms, phone calls, email, or other communication channels. This can include your name, phone number, email address, message content, and any health-related information you decide to share.

We may also collect limited technical information such as browser type, device details, approximate location, and website usage data to help us keep the website secure and functioning properly.

We use the information you provide to respond to enquiries, schedule consultations, communicate about services, and manage our clinic operations.

We may also use aggregated or non-identifying data to improve the website, understand visitor interest, prevent misuse, and support internal record-keeping.

If you share health-related details with us, we will use that information only for consultation, treatment planning, communication, and clinic administration purposes.

Please avoid submitting highly sensitive medical information through the website unless requested by the clinic or necessary for your enquiry. For confidential medical discussions, direct consultation is preferred.

We do not sell your personal information. We may share information only when necessary to operate the clinic, such as with staff, service providers, technical vendors, or professional advisors who help us manage communications and website services.

We may also disclose information if required by law, to respond to lawful requests, to protect our rights, or to protect the safety of our patients, staff, or website users.

The website may use cookies or similar technologies to improve performance, remember preferences, and understand how visitors use the site.

You can usually control cookies through your browser settings. Disabling cookies may affect some website features, but it will not stop you from viewing the core content of the site.

We retain personal information only for as long as necessary for the purposes described in this policy, to meet legal obligations, resolve disputes, and maintain accurate business records.

We take reasonable administrative and technical measures to protect the information we handle. However, no online system can be guaranteed to be completely secure, so we cannot promise absolute protection.

You may contact us to request access to, correction of, or deletion of the personal information you have provided, subject to any legal or operational requirements that apply to the clinic.

If you no longer want to receive messages from us, you may let us know and we will take reasonable steps to stop future communications, where appropriate.

Our website may link to third-party services such as maps, messaging platforms, or social media pages. Those services are governed by their own privacy policies and terms.

We are not responsible for the privacy practices of third-party websites. Please review their policies before sharing information with them.

Our website is not intended for children to use on their own. We do not knowingly collect personal information from children without appropriate parental or guardian involvement where required by law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with the updated date.

We encourage you to review this page periodically so you remain informed about how your information is used.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact the clinic using the details listed on our website.